Can I post my customs or trade compliance software here?
No. “Take your software somewhere else.” is explicit that software posts are not allowed, even if you frame them as a question.
Subreddit guides
r/CustomsBroker rules, stats, and what to post
A source-backed Rankhog guide to r/CustomsBroker: public rules, community context, posting fit, and startup-promotion risk before you publish.
By Anthony Riera, founder and operator of Rankhog.
Subreddit guides combine public Reddit source URLs, captured rules, visible verification dates, and Rankhog's account-safety workflow.
Current public stats
- Members
- 10,742
- Verified
- October 20, 2026
- Category
- Freight brokerage and trucking communities
Rules can change, so Rankhog keeps verification dates and the original public Reddit sources visible.
Rule summary
- Do not attempt to, encourage others to, or ask for help in breaking the law.: Do not attempt to, encourage others to, or ask for help in breaking the law.
- Hire a licensed broker!: Our sub is meant for discussion but not for giving out free advice. Advice rendered on this sub is NOT reasonable care and will not withstand scrutiny from Customs. When in doubt, hire a broker.
- Take your software somewhere else.: Based on feedback from our members we are not going to allow people posting their software anymore. Organic discussions are allowed but no more "try my software!" posts.
Works well
- A discussion post about a general trade topic, like how a classification question plays out in practice, without asking anyone to rule on your own shipment
- A story post about a lesson learned from an importing or brokerage experience, told as an observation the community can weigh in on
- A question about industry practice or career paths in brokerage, which invites discussion instead of asking for free professional advice
- A thoughtful comment contribution on other people's threads, which builds standing before you ever start your own post
Avoid
- Posting any kind of software advertisement or a try my software thread, because “Take your software somewhere else.” bans that outright
- Asking the community for free professional advice on a real shipment, because “Hire a licensed broker!” says the sub is for discussion and not for giving out free advice
- Asking for help with anything that bends or breaks customs law, because “Do not attempt to, encourage others to, or ask for help in breaking the law.” covers that
- Treating an answer you got here as reasonable care, since the rules state advice on this sub will not withstand scrutiny from Customs
- Dressing up a software pitch as an organic discussion, because the rule draws that exact line and members are clearly sensitive to it
What r/CustomsBroker Is For
This is a community for the trade community to discuss topics of interest, and the description says it is generally US centric. The people here are customs brokers, importers, and others who work with customs and international trade every day. It is a discussion space, not a help desk. The rules make clear that the sub is meant for discussion but not for giving out free advice, and that anything you read here is not reasonable care and will not hold up under scrutiny from Customs. There is also an unofficial Discord linked in the description, which tells you the community likes to keep conversation going beyond Reddit.
Rules That Matter Before Posting
Three rules decide everything here. “Do not attempt to, encourage others to, or ask for help in breaking the law.” means any post that touches on getting around customs rules is gone. “Hire a licensed broker!” means the community will not hand out free professional advice, so a post that asks the room to make a call on a real shipment is at risk. “Take your software somewhere else.” is the one that hits marketers hardest, because it bans software promotion outright, even when it is dressed up as an organic discussion.
What To Post
Bring genuine discussion topics about customs and trade, the kind of thing a broker or importer would enjoy talking through. Share an experience or an observation from your own work with importing or trade compliance, framed as a story or a question about the industry, not as a request for a ruling on your specific case. If you build something for this space, do not pitch it here, because the software rule is absolute. The safe play is to join the discussion, be useful in comments, and let people find out who you are over time.
What To Avoid
Three things get you removed here. First, any post that tries to break the law, encourages others to, or asks for help doing it. Second, posts that seek free professional advice instead of hiring a licensed broker. Third, software promotion of any kind, including the classic try my software post. The policy brief confirms moderators remove posts that ask for help breaking the law, seek free professional advice, or promote software products.
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Common questions about r/CustomsBroker
Can I ask the community to review my specific classification or entry?
No. “Hire a licensed broker!” says the sub is for discussion but not for giving out free advice, so real shipment questions get removed.
Can I share what I learned from a trade or customs experience?
Yes, as long as you are not promoting a product and not asking for help breaking the law. Discussion of trade topics is what the community is for.
Is this community only about United States customs?
The description says the community is generally US centric, so frame your topic around US trade practice.
Are links allowed in posts here?
No. The rules and the policy brief say nothing about links, so there is no stated link policy either way.
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