Can I promote my tech support tool or service here?
No. The rule named No Soliciting says no soliciting of any kind, including asking the community to link to your subreddit, forum, or page.
Subreddit guides
r/techsupport rules, stats, and what to post
A source-backed Rankhog guide to r/techsupport: public rules, community context, posting fit, and startup-promotion risk before you publish.
By Anthony Riera, founder and operator of Rankhog.
Subreddit guides combine public Reddit source URLs, captured rules, visible verification dates, and Rankhog's account-safety workflow.
Current public stats
- Members
- 3,429,013
- Verified
- September 7, 2026
- Category
- Technical product and developer communities
Rules can change, so Rankhog keeps verification dates and the original public Reddit sources visible.
Rule summary
- Read all the rules: Please read our new rules page for more in-depth rules. https://rtech.support/docs/meta/rules
- No Incomplete Posts: Submissions consisting of the following are considered incomplete and will be removed: 1. Posts with empty body, only a link in the body, title copied into the body, and/or lack of information in the body 2. Posts with "Help" or non-descriptive titles. Please make your title and contents descriptive.
- No Password or Account issues: We cannot assist with password or account issues. No matter the reason. Do not message us asking us to make an exception. Only support for the related account can help you. This includes thing such as: 2 Factor Authentication Google, Apple, Microsoft, Instagram, Facebook or any other account Password Issues with account lockout on any of the above platforms (and all others) And more - see https://rtech.support/docs/meta/rules
- No Offering Rewards: No offering of reward/compensation for solutions. No Amazon gift voucher or paypal transfer. This community is "free" as it is full of volunteers. Please do not take advantage of the community.
- Recommendations: We are not a recommendation or advertisement subreddit. We do not allow posts asking for recommendations on hardware/software or recommendations comparing two or more hardware/software. Recommending a hardware/software solution as a comment to a post is acceptable. Recommending products not in the whitelist might result in your comment or post being removed and a ban imposed. If you want anything added please message the mods and we will consider it.
- No [Meta] Posts About Tech/Jobs: No [Meta] posts about jobs (tech support related or not) or technology in general, such as "I have a interview, help me." or "I want a product that can do XYZ." or "How does the internet work?" Google is your friend.
- No Private Messages or Moving to Another Service: Any and all communication not kept public and is moved away from the subreddit or Discord/IRC channel is prohibited. Do not suggest or ask to move to another service or to private message. Private messages and other services are unsafe as they cannot be monitored. Doing so will cause you to be permanently banned from /r/TechSupport. You may advise them of other relevant subreddits if their question would break our rules such as asking how to build a PC.. go to /r/BuildAPC
- No Violating Privacy of Others, Piracy, or Breaking Terms/Agreements: We do not support users that violates other's privacy, or breaks terms and agreements. Doing so might resolve in a ban. This includes: 1. Bypassing home network controls. 2. Bypassing any parental controls. 3. Piracy or issues caused by it. 4. Gray market product codes 5. Any other posts/comments that violates or breaks terms and agreements.
- No EOL Software or Unsupported Systems: We do not provide support for EOL (end of life) software or Hardware. Software/Hardware that is EOL has lost all support from the manufacturer and therefore all consumer communities as well. These systems and various softwares are no longer receiving support. Running them is unsafe and we recommend users install a supported version as soon as possible. We will also not assist with installation of software onto unsupported hardware. For example, Windows 11 on unsupported hardware.
- No Public Service Announcements: No public service announcements unless relevant to an issue (it must be a comment). If you wish to create a post then message the mods first and get approval otherwise you will be banned.
- No Soliciting: No soliciting of any kind. This includes (but is not limited to) asking for us to link to your subreddit, forum, bulletin board, newsgroup, Facebook page, etc. We're here to help with technical issues, not market for others.
- No Spam, Trolling, Insults, Jokes, or Posts Unrelated to Tech Support: Posts and comments containing (but not limited to) the following will be removed: blog spam, link spam, referral spam, joke responses, memes, novelty accounts, trolling, unethical behavior, and personal insults. Posts not containing a tech support issue will be removed. Off topic comments will be removed. Please stick to the issue being addressed in the post. If not you might get a temp ban. No AI, if the user wanted AI they would ask ChatGPT themselves.
- No Posts/Comments by a Company or an Employee on Behalf of a Company: Employees of companies with social media presences for marketing or damage control are not allowed.
- No Potentially Malicious Links: Do not post any potentially malicious links. We will consider Dropbox links, Google Drive links, or Google Photos links to be potentially malicious. We recommend against using any URL shorteners as they can hide malicious links.
- English-language only: Posts and comments consisting of a language other than English will be removed.
Works well
- A detailed post about a genuine technical issue you are personally experiencing, with a descriptive title and a full explanation in the body.
- A comment that helps another user troubleshoot their issue, kept strictly on the topic being addressed in the post.
- A recommendation of a whitelisted product as a comment on a post, if and only if the product is on the whitelist and the recommendation directly addresses the issue.
Avoid
- No Private Messages or Moving to Another Service
- No Soliciting
- No Spam, Trolling, Insults, Jokes, or Posts Unrelated to Tech Support
- No Posts/Comments by a Company or an Employee on Behalf of a Company
- No Potentially Malicious Links
- No Offering Rewards
What actually works in r/techsupport
These are the highest scoring posts Rankhog observed in r/techsupport over the past month, with what each one did differently. Rankhog watches this community continuously, so it sees posts when they are published and again as they climb.
- Upvotes
- 235
- Comments
- 209
- Posted
- Sep 10, 2026
Why it worked
- Asks the community a question instead of announcing something
- Short paragraphs rather than one block of text
- Upvotes
- 59
- Comments
- 64
- Posted
- Sep 11, 2026
Why it worked
- Asks the community a question instead of announcing something
- Short paragraphs rather than one block of text
- Upvotes
- 58
- Comments
- 71
- Posted
- Sep 7, 2026
Why it worked
- Asks the community a question instead of announcing something
- Kept short enough to read in one pass
- Upvotes
- 47
- Comments
- 52
- Posted
- Sep 9, 2026
Why it worked
- Told in the first person
- Short paragraphs rather than one block of text
- Upvotes
- 33
- Comments
- 44
- Posted
- Sep 9, 2026
Why it worked
- Told in the first person
- Upvotes
- 23
- Comments
- 35
- Posted
- Sep 8, 2026
Why it worked
- Asks the community a question instead of announcing something
- Short paragraphs rather than one block of text
- Upvotes
- 21
- Comments
- 53
- Posted
- Sep 13, 2026
Why it worked
- Asks the community a question instead of announcing something
- Kept short enough to read in one pass
- Upvotes
- 18
- Comments
- 14
- Posted
- Sep 6, 2026
- Upvotes
- 15
- Comments
- 34
- Posted
- Sep 13, 2026
Why it worked
- Told in the first person
- Upvotes
- 14
- Comments
- 21
- Posted
- Sep 13, 2026
Why it worked
- Asks the community a question instead of announcing something
- Kept short enough to read in one pass
What r/techsupport Is For
This community is for people who are stumped on a tech problem and want to ask the community for help, or try to help others with their problems. The public description frames it as a place to ask and to assist. The rules reinforce that focus over and over, saying posts not containing a tech support issue will be removed.
Rules That Matter Before Posting
The rules that matter most for anyone with a marketing instinct are the ones that shut the door early. The rule named No Soliciting says no soliciting of any kind, including asking for links to your subreddit, forum, or page. The rule named No Posts/Comments by a Company or an Employee on Behalf of a Company says employees of companies with social media presences for marketing or damage control are not allowed. The rule named No Spam, Trolling, Insults, Jokes, or Posts Unrelated to Tech Support removes blog spam, link spam, referral spam, and posts not containing a tech support issue. The rule named Recommendations says they are not a recommendation or advertisement subreddit and that recommending products not in the whitelist might result in a ban. The rule named No Private Messages or Moving to Another Service says any communication moved away from the subreddit is prohibited and doing so causes a permanent ban.
What To Post
The honest answer is that a founder doing respectful Reddit marketing has almost no room to post here. The community is built for people with real tech support issues, and the rules remove anything that is not a tech support issue. If you have a genuine, personal technical problem you are facing, you can write a detailed post with a descriptive title and a full body of information. That is the only shape of post the rules welcome. There is no promotional angle that survives the stated rules.
What To Avoid
Do not post as a company or an employee on behalf of a company, because the rule named No Posts/Comments by a Company or an Employee on Behalf of a Company says those are not allowed. Do not solicit in any form, because the rule named No Soliciting covers asking for links to your subreddit, forum, or page. Do not spam, because the rule named No Spam, Trolling, Insults, Jokes, or Posts Unrelated to Tech Support removes blog spam, link spam, referral spam, and off topic comments. Do not recommend products unless they are on the whitelist, because the rule named Recommendations says doing so might result in a ban. Do not suggest moving to private messages or another service, because the rule named No Private Messages or Moving to Another Service says doing so causes a permanent ban. Do not post Dropbox, Google Drive, or Google Photos links, because the rule named No Potentially Malicious Links treats those as potentially malicious. Do not offer rewards, because the rule named No Offering Rewards says no compensation for solutions. Do not post about password or account issues, because the rule named No Password or Account Issues says they cannot assist no matter the reason.
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Common questions about r/techsupport
Can I post as my company account?
No. The rule named No Posts/Comments by a Company or an Employee on Behalf of a Company says employees of companies with social media presences for marketing or damage control are not allowed.
Can I offer to help someone in private messages?
No. The rule named No Private Messages or Moving to Another Service bans suggesting or asking to move to private messages, and doing so causes a permanent ban.
Can I recommend my product in a comment?
Only if the product is on the whitelist. The rule named Recommendations says recommending products not in the whitelist might result in removal and a ban.
Can I ask the community which tool to buy?
No. The rule named Recommendations says they are not a recommendation or advertisement subreddit and do not allow posts asking for recommendations on hardware or software.
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