r/help rules, stats, and what to post

This is Reddit's own tech support community. People come here to ask how Reddit's features work, to ask about Reddit's culture, to hear news about recent changes, and to get updates when something big breaks across the site. The description says it plainly, questions must be about Reddit itself, and if your question is about anything else you are pointed to r/findareddit to find a better home for it. So the people posting here are Redditors trying to use the platform better, not people shopping for tools or services.

The gatekeeper here is “Questions must be about Reddit itself.”, which removes any post that is not about Reddit's features or culture, and that alone kills most marketing angles. “Search the subreddit before posting” matters because common or recent posts get removed at the moderation team's discretion, and they point bug reports to r/RedditBugs. “Do not Hijack Posts.” means you make your own thread instead of jumping into someone else's. “Keep it civil.” and “Keep it helpful.” govern how you talk once you are in. “Calling out or complaining about subreddits/users/moderators” removes complaints about other communities or their mods. “Appeals/Bans” makes clear this is not the place to fight a ban or suspension.

A good post here is a real question about Reddit itself, asked in your own fresh thread. If you are building something and want to understand how Reddit works, like how a feature behaves or how the culture treats certain actions, ask that plainly. Search the subreddit first, because if a similar recent post exists you should comment and upvote there instead of starting a duplicate. If what you are seeing looks like a bug, the rules point you to r/RedditBugs to check whether a fix is already in the works. Keep your question civil, relevant, and about the platform, and you are in the clear zone.

Do not post anything that is not about Reddit, because “Questions must be about Reddit itself.” gets those removed. Do not appeal a subreddit ban, a shadowban, or a Reddit suspension here, the rules send you to the moderators or the appeals page instead. Never call out or complain about users, subreddits, their policies, or moderator actions, that content gets removed under “Calling out or complaining about subreddits/users/moderators”. Do not hijack someone else's thread to get help with your own problem, make your own post instead. Do not repost common or recent questions without searching first. And keep every comment civil and helpful, since “Keep it civil.” and “Keep it helpful.” both apply to how you talk to people.

This is about as far from a marketing subreddit as it gets, because the very first rule says questions must be about Reddit itself. What strikes me is how much of the rule list is housekeeping, search before posting, do not hijack threads, take bug reports to r/RedditBugs, which tells me the mods here care more about keeping the queue clean than about policing tone alone. I also notice there are no observed top posts in our data for this community, which fits a support desk more than a stage. If Reddit itself is part of your product story, this is where you learn the platform, not where you pitch it.